Intercom for RingCentral Mobile App

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  • Idea
  • Updated 2 years ago
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Account type: U.S
Law Firm
Would like to have the Intercom (PTT- like) feature to be embedded on RngCentral Mobile App
Office were located in two distant building and it would be great if the said feature will be implemented in the mobile app & its much better than using GChat.

Case No: 06087896

2 Users and 2 Digital Lines
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Nick Graham

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Posted 2 years ago

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Chris Duquette, Champion

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can always dial the persons extension and as long as their forwarding is on it will call their mobile app, but not sure how a "page style" option would work on mobile devices, if that's what you're trying to accomplish.
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Jeff Carr

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To intercom on a mobile phone would be the same as talking on the phone without dialing someone's extension and not getting a ring tone. Currently on my mobile app when I go to a contact there are three phone options, Extension (message or call), Direct Number (message or call), Contact phone (message or call). There needs to be a fourth option, Intercom (call only). When this option is selected the other phone's (needs to be a desk phone) intercom function is activated. I understand that an intercom feature from mobile to mobile might be a problem, but it would be a great option. It would work similarly to a radio. 

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