I received an incoming call from a US RingCentral number.
I answered the call and the IVR asked me to press number 1. Once I pressed "1" , the call was neither getting connected to a person nor getting disconnected. The call is in limbo. I reviewed the call log and it says that the call was connected. Specifically says:
Phone call: Accepted
FindMe: Call connected
Result Description: The call connected to and was accepted by this number.
But I wasn't connected to anyone.
I have been facing this issue intermittently. The incoming call dials my US RC number and then forwards to my phone (not a smart phone and does not have the RC app). Please advise.