Internal call caller ID

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  • Updated 4 months ago
In the last years that we have been using ringcentral, when we do internal calls within the company it shows as the extension name/number. 

After the update of the firmware, our phone rebooted and now when someone does internal calls, it now shows as BLF(insert number). I called tech support and was informed that it is the normal behavior of the phones. I do not understand why it shows the name on the last 3-4 years that we have been using it and now it shows as BLF(insert number) since the update. 

I was told to do a feature request on it. So here I am. Please make it work again like it used to that shows the extension and not the BLF thing. 

Thanks.
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Meghan Costa

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Posted 4 months ago

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