Merged
This conversation has been merged. Please reference the main conversation: User Settings: Disable call waiting while on a call.
Account type: RingCentral UK
Description : When an internal caller calls a user that is already engaged on a call, caller will get busy tone or directed to voicemail instantly.
Scenario : User 1 calling User 3 to ask about some inputs on the business. User 1 will no longer wait for User 3 to hang up on the current call as they will know that the user is already engaged on a call.
Benefit : Saves time as they would no longer wait for the current call to end.
Related case: 07707154
# of users : 42
# of Digital Lines : 40
Description : When an internal caller calls a user that is already engaged on a call, caller will get busy tone or directed to voicemail instantly.
Scenario : User 1 calling User 3 to ask about some inputs on the business. User 1 will no longer wait for User 3 to hang up on the current call as they will know that the user is already engaged on a call.
Benefit : Saves time as they would no longer wait for the current call to end.
Related case: 07707154
# of users : 42
# of Digital Lines : 40
Jux, Employee
-
506 Points
Posted 1 year ago
There are no replies.
