Int'l calling to specific countries on a per user basis

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Most of our users have international calling enabled just to AK, HI and PR, but we have a travel agent that we office with who is on our phone system too. I need to allow him full access to call internationally without expanding or further limiting my other users.

 
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Chris Menteer

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Posted 2 years ago

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Danno, Champion

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That can be done within the Roles of the user
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Chris Menteer

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I'm not seeing how I can accomplish what I need.
I already have international calling enabled for everyone. What I want to do is change the list of countries available to one specific user. This isn't available under Roles, nor is there an 'allow all countries' option.
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Mike, Official Rep

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HI Chris, 

I just want to jump in and get some clarification. At the user level, you can create custom roles for each user and turn on/off international calling for specific users. Which I think is what Danno is referring to.  

However, are you asking that just one person has access to calling all countries but others can only dial  AK, HI and PR ?   If I understand you correctly the system isn't that customizable.   I can see how it would be useful though. If this is correct let me know and I'll change this to a feature request. 

Mike 
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Chris Menteer

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Yes, Mike, That's the goal. I'd like to allow my c-level folks to call whoever they like without needing a second account for them :P or giving the lower employees the ability to rack up unnecessary charges.
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Mike, Official Rep

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OK.. thanks for the clarification.  I'm converting this to a Feature Request. 

Thank you!

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