Introducing the RingCentral Application

  • 28
  • 9
  • Article
  • Updated 4 weeks ago
  • (Edited)


Your single place to call, message, and collaborate! 

We’ve made it easier to work the way you want to work, anywhere and on any device. Soon you will be able to access your favorite RingCentral features using one consolidated app. We combined what you love about RingCentral Phone and Glip into a convenient, single user experience.

Later this week, the Glip app will be renamed to the RingCentral app and will have a new icon. The app icon and name change will rollout for iOS and Android mobile apps and web client on August 16th followed by the desktop app on August 17th.

Over the next few weeks, RingCentral Office customers will gain the ability to call, message and collaborate straight from the app. Don’t worry - once you’re in the app, everything will look the same. We’ll be in touch when your account is updated.

For free users, the app will continue to function the same.

**If your application icon in the tray doesn't update with the latest RingCentral icon, try undocking it from the tray and then relaunching the app.** 

Photo of Natalie Carboni

Natalie Carboni, Associate Customer Marketing Manager

  • 1,488 Points 1k badge 2x thumb

Posted 1 month ago

  • 28
  • 9
Photo of Tracey Nobel

Tracey Nobel, Employee

  • 190 Points 100 badge 2x thumb
Official Response
Good morning, everyone! Please see the following FAQ document. Hopefully it helps answer some of your questions and concerns.

RingCentral App FAQs
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 38,860 Points 20k badge 2x thumb
Official Response
Hey Everyone, we truly appreciate your feedback and understand your concern. Don't worry! We are still using Glip to refer to our Team Messaging feature :) In fact, on the mobile app, you'll see that the home tab/screen is called Glip. So feel free to "Glip" away! Our goal is to combine the ability to call, message and meet all within the same app, which is why we changed the name to the RingCentral app. The idea is, if you use RingCentral services, simply use the RingCentral app. 

Please know that the naming of the new app was the result of careful deliberation and planning that involved feedback from many of our customers. I have further shared your thoughts/concerns with the appropriate team.