iOS APP: When I log off from my iOS app, the notifications of new messages still appear. BUG

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  • Updated 5 years ago
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j

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Posted 5 years ago

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Mike, Official Rep

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Can you explain in more detail what is happening?  You can include screenshots if necessary. Thanks
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j

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it looks like in IOS app, sms messages get refreshed every 3 days, and the app shows only very recent sms messages sent, regardless of number of sms sent per day. If I need to load or see sms message 4 days ago I have to scroll up and constantly push up to load one message at a time to show previous messages sent. This is very inconvenient, and in fact every time I press re-sync with mailbox, it does that. The disappearance does not happen with voicemails or faxes. This is absolutely must be fixed.
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j

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Also if I have 20 messages I sent 6 days ago. I have to keep scrolling and loading one message at a time, if it got refreshed from current view. Extremely not user friendly. Instead have a setting in app to allow user to select how many messages they want to load or see on their screen. This is urgent issue.
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j

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In terms of log off. The notifications arrive to mailbox, that is logged of from in current iOS app.
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Claudio (Customer)

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When you log off from the app that does not mean the notifications will stop, specially if those notifications are going into the IOS by the messages app.

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