IP based Audio Door Entry Systems (Intercom System)

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Are there any manufactures of IP based Audio Door Entry Systems (Intercom System) that operate / integrate with Ring Central 
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Scott Clark

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Posted 2 years ago

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Brandon, Champion

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cyberdata.net would be a good bet and they have good support and know RingCentral.  Really any SIP device should be able to work with a little effort and any analog device can work with an ATA. The analog option is often good if you can reuse cable or existing equipment and pulling ethernet turns out difficult/expensive.
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Brandon, Champion

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Direct link to their door entry/intercom products: http://www.cyberdata.net/products/voip/digitalanalog/intercom_endpoints.html
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Chris Rosa

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Jumping on this thread...any idea how this could work with video and ring central?
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Brandon, Champion

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Good question.  I have never done it, but I know there are SIP standards for video calls soil you match the right IP video door entry unit with a compatible phone I think it would work.  Maybe like a Polycom VVX 1500 for example.

Are you willing to order some stuff and give it a try?  I would think cyberdata or Algo would have some good video entry choices and then a Polycom or Cisco phone that supports video.
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Chris Rosa

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Yes... I was looking at the CyberData SIP video intercom, but sadly it looks like our VVX-250 and 450s aren't compatible with video conferencing. I'm trying to get away from having dedicated screens/receivers now, so having to have dedicated phones is kind of a similar scenario. 

Thanks for the reply.
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Brandon, Champion

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Many of the video entry systems work with mobile apps and desktop apps.  I have some customers doing that and they seem to like it.
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Rose Lee

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I tried the ATA Router that RingCentral recommend we purchase and we couldn't get it programmed to work. Is there a RingCentral programmer that can assist?

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Saadet, Employee

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Hey Rose, 

These types of systems are considered 3rd party, which means that our Tech Support team doesn't receive any training on it, with their being so many options. Sometimes, the company you bought your intercom system can guide you in setting things up with a VoIP provider. Always worth a shot :)
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Mike Gustavson

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