iPhone App constantly dies

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  • Updated 12 months ago
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iPhone 7+ fully updated and RingCentral app fully updated.

The app constantly crashes. I deleted it and reinstalled it but it still happens. I need it to function.
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Fester

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Posted 12 months ago

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Brandon, Champion

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Maybe related to the December 1 iPhone bug?
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Jan Ferguson, Channel Partner, Champion

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Probably not likely because that bug isn't supposed to hit until December 2nd after 12:15 am. Further, it is allegedly triggered by local-based alerts, not any type of server-based alerts. It also causes the device itself to crash or continually reboot as if stuck in a loop. Nothing I have read indicates that any specific app continually crashes rather than the device itself.

http://appleinsider.com/articles/17/12/02/new-ios-bug-causes-some-devices-to-crash-on-dec-2-heres-how-to-fix-it
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Saadet - Community Support, Official Rep

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Hey Fester,

Please open up a case so we can start troubleshooting the issue!