iPhone onetap/ join via phone not working

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  • Updated 2 months ago
U.S. account not working when we try to join a meeting via iPhone one tap, and by putting in the meeting id information. Is anyone having this same problem? Any solutions are appreciated.
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Reception Desk

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Posted 2 months ago

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Mary Rose, Official Rep

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Hello Reception Desk,

Please try to uninstall/reinstall the app.
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Reception Desk

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This is for dialing in, not the app specifically. Dialing in via the phone number and meeting id.
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Mary Rose, Official Rep

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What error message are you getting?
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Reception Desk

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It is asking to put in the meeting ID after already entering it multiple times
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Mary Rose, Official Rep

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Please coordinate this issue to our Technical Support so that they can further investigate if there's any similar issues.