Is anyone else having a problem with the HUD showing the incorrect information regarding call state?

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  • Updated 2 years ago
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This week we have noticed that the desktop softphones are showing the wrong status in the HUD.  We installed the new update ( hoping that would resolve the issue but no luck.

PS: We are on an Office Standard subscription located in Minnesota.
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Conrad Kelly

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Posted 3 years ago

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Saadet, Employee

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Official Response
Hello Everyone,

We have had reports of HUD issues with the new 9.1 Softphone.

If you haven't already, please create and submit a case so that we can track & troubleshoot the issue for you. Thank you!