Is anyone else having a problem with the HUD showing the incorrect information regarding call state?

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  • Updated 11 months ago
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This week we have noticed that the desktop softphones are showing the wrong status in the HUD.  We installed the new update (9.1.1.27091) hoping that would resolve the issue but no luck.

PS: We are on an Office Standard subscription located in Minnesota.
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Conrad Kelly

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Posted 2 years ago

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Saadet - Community Moderator, Official Rep

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Official Response
Hello Everyone,

We have had reports of HUD issues with the new 9.1 Softphone.

If you haven't already, please create and submit a case so that we can track & troubleshoot the issue for you. Thank you!