Is anyone else having a problem with the HUD showing the incorrect information regarding call state?

  • 0
  • 6
  • Question
  • Updated 2 months ago
  • Answered
This week we have noticed that the desktop softphones are showing the wrong status in the HUD.  We installed the new update (9.1.1.27091) hoping that would resolve the issue but no luck.

PS: We are on an Office Standard subscription located in Minnesota.
Photo of Conrad Kelly

Conrad Kelly

  • 182 Points 100 badge 2x thumb

Posted 1 year ago

  • 0
  • 6
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 43,480 Points 20k badge 2x thumb
Official Response
Hello Everyone,

We have had reports of HUD issues with the new 9.1 Softphone.

If you haven't already, please create and submit a case so that we can track & troubleshoot the issue for you. Thank you!