Is it possible to disable "Computer Audio" while connecting RC meetings

  • 0
  • 2
  • Idea
  • Updated 1 year ago
Is it possible to disable "Computer Audio" while connecting RC meetings and force the host to connect the meeting via dialing the phone number? We need this feature because when our Reps go to meetings and they connect via Computer Audio, the recorded session is saved on their local machines but not on RC servers. We are a Global business and we need people from 3 continents to access those recordings. So it will be easy if our Rep dials the call and connect the meeting via phone, it will be recorded in RC server which is easily accessible.
Photo of Harley

Harley

  • 100 Points 100 badge 2x thumb

Posted 1 year ago

  • 0
  • 2
Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 62,174 Points 50k badge 2x thumb
Hey Harley,

You can uncheck this box


When this is turned off and you try to join/start a Meeting, you will be prompted to select how you would like to join the Meeting's audio. At that point you could choose to call in. Now, be aware that if you do it this way, you will be taking up 2 seats in the Meeting.
(Edited)
Photo of Harley

Harley

  • 100 Points 100 badge 2x thumb
Hello Saadet,

Thanks for the prompt response. I already know about that option but still, I cannot monitor my all reps either they are using Phone option or Computer Audio. So I wanted to completely disable this option for them.

Thank you!
Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 59,156 Points 50k badge 2x thumb
Ah, I see what you're getting at! Hopefully others will also vote on this :)