Is it possible to disable "Computer Audio" while connecting RC meetings

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Is it possible to disable "Computer Audio" while connecting RC meetings and force the host to connect the meeting via dialing the phone number? We need this feature because when our Reps go to meetings and they connect via Computer Audio, the recorded session is saved on their local machines but not on RC servers. We are a Global business and we need people from 3 continents to access those recordings. So it will be easy if our Rep dials the call and connect the meeting via phone, it will be recorded in RC server which is easily accessible.
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Harley

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Posted 2 years ago

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Saadet, Employee

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Hey Harley,

You can uncheck this box


When this is turned off and you try to join/start a Meeting, you will be prompted to select how you would like to join the Meeting's audio. At that point you could choose to call in. Now, be aware that if you do it this way, you will be taking up 2 seats in the Meeting.
(Edited)
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Harley

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Hello Saadet,

Thanks for the prompt response. I already know about that option but still, I cannot monitor my all reps either they are using Phone option or Computer Audio. So I wanted to completely disable this option for them.

Thank you!
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Saadet, Employee

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Ah, I see what you're getting at! Hopefully others will also vote on this :)
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Brandon Pindell

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We need this option also.  It was a feature on our last meeting software but not here.  It's a company policy that all individuals must dial into meetings.  However, often times they use computer audio when meeting with clients and the computer audio with RC is very unstable and the volume is always adjusting.  Can we please get this ASAP
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John Balcom

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We use RC for technical support when we are already on the phone with a customer.  We sell desktop software, so we want them to show us that application running on their computer.

We would like them to join the meeting as a participant
1) without any audio options to select (this always takes time to walk them through Continue without audio)
2) automatically share their desktop

Wish there were host settings for the meeting that would do this.