Is there a faster way to delete voicemails saved in my phone rather than one by one?

I tend to listen to my voicemails by email or on my Ring Central desktop app, but never on my actual phone. I noticed the other day that I have a lot of stored messages on my voicemail, so I wanted to know if there was a faster way to delete my voicemails from my phone rather than going through them one by one.

Daleen

80 Points

Posted 1 year ago

1 year ago

Danno, Champion

26,450 Points

Via your on-line account or from the APP.

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1 person likes this

2017-07-05T15:44:27+00:00

Daleen

80 Points

That deletes them from the app or from the online portal, but NOT from the physical phone itself. The phone keeps flashing to let me know I have unheard voicemails, but they're too many to go through one by one.

(Edited)

2017-07-05T16:10:06+00:00

Danno, Champion

26,450 Points

If you go into your messages, via the on line portal for example, you can select all the messages and mark them as read. That should take care of your light. Next, select all and delete them.

2017-07-05T16:11:11+00:00

Danno, Champion

26,450 Points

BTW, if you don't want new messages lighting your light, then change the setting in your notifications section of your account to mark message as read.

2017-07-05T18:05:06+00:00

Jan Ferguson, Channel Partner, Champion

30,850 Points

Daleen,

Danno is correct. It works for me with my Cisco phone. Since the messages are "in the cloud" they are NOT on any given phone. They are associated with the account and the DDL. If they are deleted from the on-line portal they will be deleted from your phone as well. As a result, even "unread" messages will be deleted and the light will stop flashing since there will be no messages left.

(Edited)