Is there a way to disable email notification to reps assigned to queues?

  • 0
  • 1
  • Question
  • Updated 1 year ago
  • Answered
Photo of John Previte

John Previte

  • 70 Points

Posted 1 year ago

  • 0
  • 1
Photo of Jared

Jared, Alum

  • 976 Points 500 badge 2x thumb
Hi!

This RingCentral Knowledge Base Article: Updating the Messages and Notification Settings of a Call Queue Group, will guide you through disabling the notifications. 

Please, let me know if you have any problems accessing the settings.