Is there a way to grant two users access to our third operator "user" in order to check general company voicemail?

  • 0
  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution, has become inactive, or information contained in this thread is no longer accurate. If you have questions or comments related to this to thread, please create a new topic, or post to anot

We have a small business with two individuals.  If neither of them answers the phone, the call goes to our "operator" voicemail so they both can have access.  Is there an easier way for them to access those voicemails rather than logging out online or on the app and logging back in under that extension?  Can access just be granted in some way so those voicemails show up under their own extension without making unanswered calls go to either of their own voicemail?
Photo of Breanne Nugent

Breanne Nugent

  • 352 Points 250 badge 2x thumb

Posted 5 years ago

  • 0
  • 1
Photo of Mike

Mike, Official Rep

  • 94,248 Points 50k badge 2x thumb
Hi Breanne,  

The admin of the account can of course grant the other person admin privileges to log in and check emails, but there's not actually a way to have the voice message go into the other mail box. 


This conversation is no longer open for comments or replies.