Is there a way to prevent on hold music to always start back at the beggining when you place someone on hold?

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This conversation has been merged. Please reference the main conversation: Hold Music: Looped music

We have a custom message playing as an on hold message providing information about our company. Each time someone is placed on hold, they always hear the beginning of the message. Is there a way to avoid this? Maybe by looping the message continuously? Or maybe separating the message into different files that play randomly?
Thanks!

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Philippe Beaulieu

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Posted 1 year ago

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Danno, Champion

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unfortunately - not. 

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