Is there are way to extend the call recording storage to up to 180 days instead of 90days?

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This conversation has been merged. Please reference the main conversation: 90 day call recordings are too short.

extend the call recording storage
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Arnie Paz

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Posted 7 months ago

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We would like that very much also.
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This probably isn't a solution/answer more so than it is a workaround or question, but is it possible for you to export the 90 days worth of logs from them and house it internal to your organization?

Also, judging by related conversations, it looks like there is an idea that you can probably vote for on it. They also mention the archiver if your company has the right plan for it. You can also probably try talking to your CSM to see if they might be able to find a solution for you.

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