Issue: getting 4x Send Transmission emails PER sent FAX

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  • Updated 9 months ago
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Good morning.  US Customer sending FAXes domestically (locally, actually); no case number; using current version of RingCentral for Windows under Win10 latest patches.  I'm currently receiving 4 "FAX message transmission result" emails *PER* FAX that I send (receiving only one copy on recipient end).  Anyone else having this issue?  Is this common?

Thanks.
SteveB
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Steve Bottoms

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Posted 9 months ago

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Saadet - Community Support, Official Rep

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Hey Steve,

That seems really strange. Please open up a case with us so we can investigate :)