3/2/18: Issues Logging into Desktop Application (RESOLVED - 1:28 pm MT)

  • 8
  • Announcement
  • Updated 7 months ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Conference Call: Add International Dial-In Numbers

We have had a few reports of customers not being able to sign into the Desktop Application or receiving a Bad Gateway Error. We are investigating it and will provide updates as they become available.

We also are seeing people having issues opening cases, calling our Support Line, and not being able to join/start RingCentral Meetings and our Conferencing Bridge.
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 39,502 Points 20k badge 2x thumb

Posted 7 months ago

  • 8
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 39,502 Points 20k badge 2x thumb
Official Response
Hello Everyone,

Please open a Support Case and include the following information in your notes: 

Parent Case 06858274 and INC-20412 

  
(Edited)
Photo of Mike

Mike, Official Rep

  • 91,080 Points 50k badge 2x thumb
Official Response
We have bee notified that this issue has now been resolved. 

Resolved; March 2, 2018 1:28 pm