This conversation has been merged. Please reference the main conversation: Move a fax number to a direct dial, and convert previous direct dial number to a company number
1. Dial our main company number (auto receptionist) and hit #5, then it goes to an IVR Menu with our various departments at our location.
2. Dial our direct dial that rings our receptionist phone which is setup to ring as part of a call que to forward to a few offices at the same time.
Is there a way to have the direct dial calls go to the IVR menu as well?