ivr menu dialing alpha characters

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I have a user that puts in a alphanumeric passcode in the phone. He needs to dial asterisk before he can put in a alpha character. When he does that the phone will park. Is there anyway to change the asterisk to something else for the park feature?
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Erik Vlach

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Posted 8 months ago

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Saadet - Community Support, Official Rep

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Hi Erik,

Sorry, you cannot change the key press for the park feature