IVR Menu Option with a Press (9) to Opt Out - Placed on DNC list

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  • Updated 3 weeks ago
Ring central has an IVR with Menu; an option needs to be created to to press a number to opt out of calling or placed on do not call list and able to download csv of numbers that opted out.
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KERR

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Posted 3 weeks ago

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Lee, Champion

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You could always setup a VM only extension where they could leave their name and number to be added to a DNC list. 
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KERR

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Thanks,
How would I setup if I only wanted an IVR on 1 number/extension?
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Lee, Champion

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Here is a link to creating a message only extension. https://success.ringcentral.com/articles/RC_Knowledge_Article/4491
You can just make it an option in your IVR to go there on a key press. .