IVR menu play once then forward

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This conversation has been merged. Please reference the main conversation: Adjustable IVR Repetition Loop

Our main line goes to an IVR menu with several extensions and is set to forward to an extension if no input is received. We'd like it to forward after only one playback of the menu so that customers who don't know which one to enter can get a hold of someone right away.
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Agim Zendeli

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Posted 1 year ago

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