Support Jabra Suite and Jabra Headsets

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  • Updated 3 days ago
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Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
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Jason McKinney

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Posted 4 years ago

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Claudio (Customer)

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We have Jabra 9470 and older, and some Plantronics... we really need this functionality too.
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Keith Parker

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I have a Jabra 9450 at my home office and a brand new Jabra Engage 75 Stereo Wireless Professional UC Headset at my regular office and was astonished to see there wasn't any support for these with Ring Central! I have over $700 into these headsets and I can't use any of their features with Ring.

Collectively, Jabra and Plantronics control about 75% of the market (https://www.nojitter.com/deceptively-complicated-world-uc-headsets) and there is still no support for Jabra but there is for Plantronics?





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Luis Sanchez

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Welcome to the struggle! 
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Jason Maklary

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Yes another vote for this.  If I am walking around with my extended range Jabra Pro $300 headset I don't want to have to run back to my desk to take a call.  Very annoying to not have this ability.  
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SamuraiSam

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Even the ability to set a basic Function key as a hotkey to answer a call seems like pretty basic functionality. Would adding this into the ringcentral application be a solution for Jabra users at all, or does that headset require integration with a specific app?
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Edward Tadros

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It would be great if RingCentral would even support wireless headsets.  The RingCentral usb audio bug keeps making my Jabra Headset audio skip randomly....except when talking to support of course.
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Edward Tadros

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Per Jabra support...it's a known RingCentral issue that RingCentral is aware of. 
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Jeff Cecchini

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I also vote for Jabra headset support for soft phone. I have a Jabra Pro 9470.
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Edward Tadros

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Do you get sound through your Jabra consistency, or does it drop off every once in a while?
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Amburgey

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$200+ Jabra Headset, noise cancellation doesn't work with RingCentral.....Can't use any of the buttons, can't take or end calls with the headset......
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Peter Andersen

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Jabra Pro 930 - I can hear and talk, but cannot pickup and hang up calls. Makes it not nearly as useful...


Peter

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Rick Brenner

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This reply was created from a merged topic originally titled Compatibility with Jabra Speak 510.

Account type US
Consulting Business
Speaker phone


Will RingCentral be compatible with the Jabra Speak 510 (Model PH5002W).  Can you make it so that the Jabra can control and the start and end of a call as it can with Lync?

thank you,

Rick Brenner
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Allen Cowgill

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In the grand scheme of things, this doesn't have that many votes compared to other projects they are working on.  Everyone needs to get all of their coworkers to vote on this if it is going to go to the top of their list.  
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Cecile Glassy, Champion

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Great suggestion!  It always helps.