Jazz hold music

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  • Updated 4 months ago
We have a new extension on our contract and cannot set the same hold music as all the other lines, all other lines have Jazz, and this option is not available for the new line (or won't be for any new lines we add), only Modern Jazz is available
I contacted support last week, and they suggested posting here as they were unable to assist
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Lucy Clark

  • 70 Points

Posted 1 year ago

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Saadet, Employee

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Hey Lucy, how does the Modern Jazz differ from the Jazz music?
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ExpertQuote Inc.

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I also want this hold music, people have actually asked me to put them back on hold so they can listen to this hold music! Someone from RC please look into this! Bring it back please!
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Steve D'Agostino

  • 60 Points
Yes for some reason it was the only on hold music option that was dropped.  callers always commented on how happy if made them feel. 
Saadet, it was a differnet melody than the jazz version still available ( both versions used to be available).