Join via link as Host for RingCentral Meetings on ChromeOS/Chromebox

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Account type: Canada
The clients business is to design and provide power solutions for mission critical applications.

When clicking on the link to an RC Meeting on ChromeOS (specifically on a Chromebox), the host is automatically joined as a participant and not the host of their own meeting.  Then the meeting won't start because it's waiting for host to join.  Please add host recognition for joining via link on ChromeOS.

There are workarounds:  allow join before host, or launch the RC Meeting Chrome App first, then enter the meeting ID.  However, it would be easier to have one click access as the host.

Related case number: 07771382

6 DLs for this client, but this issue was replicated in other RC Office accounts too.

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Larry Mui

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Posted 4 weeks ago

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