Desktop App: Favorites save when switching computers

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  • Idea
  • Updated 4 years ago
  • Implemented
  • (Edited)
I usually switch computers and I found that the RingCentral SoftPhone does not carry the Favorites (star).
I guess if this favorites are saved in my hard drive instead of the RC Cloud.
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Claudio (Customer)

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Posted 5 years ago

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Danno, Champion

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Did not know that.  Good catch. 
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Sandra Wearne

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This reply was created from a merged topic originally titled Desktop App: Carry over Favorites when installing new version or swapping PC's.

when installing/upgrading the new the desktop Softapp from 6.4 to 6.5, it dropped all my favorites!
Help! I do have a record of them all especially the extensions for each person. 

Can these  be restored or can you not do that in the next release?