Keep User Settings After RingCentral App Updates

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  • Updated 2 months ago
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request: 
  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT) US
  2. A brief description of the business -- n/a
  3. A high level description of the product or feature being requested
    "I am wondering if someone can help me understand something. After the latest RingCentral update, everyone on my team had their audio settings messed up. It also set their status to the default. Is this something that can be prevented?
  4. A typical use case scenario explaining how your business would use the feature -- When there's available update for the RingCentral App -- it should not force settings to default so User doesn't have to change it back to previous setup / configuration.
  5. Benefit of such feature -- User won't have to update their User Settings/Preferences.
  6. Number of Users and/or Digital Lines -- 20+ Segment

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Ben Astro

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Posted 2 months ago

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