Keypad page does not accept dashes or parentheses

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  • Updated 2 months ago

I am using RingCentral Phone (10.3.5.34099) and attempting to use the KeyPad page during an active call, in order to paste in a string value that contains digits as well as some extraneous characters like dashes and parentheses. The program does not accept the string at all, and nothing gets dialed. It does work successfully if the string is 100% digits, or if it simply includes blanks between the digits, but if any other characters are in the string then the whole paste action fails.

What I would suggest is your software should accept the paste action and dial the digits, while ignoring extraneous characters like dashes or parentheses.

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David Glowny

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Posted 2 months ago

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