Konftel 300Wx with IP DECT 10

  • 1
  • 1
  • Idea
  • Updated 12 months ago
I just tried adding a Konftel W300x with an IP DECT 10 and RingCentral Support didn't know how to do it and there isn't any documentation on this.  I spent almost 2 hours with RC support since Konftel's support was already closed.  I called the next day and we got it to work within 5 minutes.  So, I figured I'll put the settings up so no one else will have to go through this pain.

Once you log into the IP DECT 10's web interface go to Servers and add Server
Disable NAT Adaptation
Registrar: It's your SIP Domain
Outbound Proxy same as Outbound Proxy in RingCentral
Click Save

Go to Extensions and click on the first extension
Extension: RingCentral's UserName
Authentication User Name: RingCentral's Authentication ID
Atuthentication Password: RingCentral's Password

Make sure you click on the checkbox next under Select Handset and click Save.

That's it!
Photo of One Shot I.T.

One Shot I.T.

  • 186 Points 100 badge 2x thumb

Posted 12 months ago

  • 1
  • 1
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 56,088 Points 50k badge 2x thumb
Thanks for sharing!