Label for outbound caller id

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  • Idea
  • Updated 4 months ago
Option to edit outbound caller id for Ringcentral Desktop application
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Robert RP Removals

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  • Frustrated and sad

Posted 1 year ago

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Photo of Kristen Russom

Kristen Russom

  • 60 Points
This is needed for our business operation as well. We need to be able to update the caller ID specific to each extensions name. Currently Ring Central only allows for one business name to be displayed for all lines. 
Photo of Callum Proctor

Callum Proctor

  • 60 Points
Hiya,

We have hacked a solution for this - if you don't assign the number directly to a queue, but set it to auto receptionist and then use an advanced call-handling rule to re-direct calls from that number to a queue, you can name the number in your 'Company Numbers' section and it comes up as a label on the desktop app.

Cal