Our company is new to RingCentral. We have just completed the trial period and have decided to make the leap. One feature that would be great for us is to play our live streaming music and ads while on hold. We pay a commercial license for this station to broadcast to customers via our company app and can use it for hold music as well.
We are a radio station that would like to be able to utilize our LIVE stream for on hold. We stream all our stations on line so the audio is available via a simple link.......can we have a timeline as to when this might be available or if it is even being considered? Thanks.
I'm guessing that RC hasn't moved forward with this idea at all since they haven't responded in over 2 years. I'm not sure why this would be that difficult of a function to be added. At the last company I was at we built our own phone system from scratch and had this capability.