Login to RingCentral Meetings Error CMN-408

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For anyone getting an error CMN-408 logging into RingCentral Meetings, there is an easy fix.

Apparently, there was an update to Roles about a week or so ago. If you look at the role assigned to a user having the issue, edit the role and make sure there is a check next to "Third Party Apps Access"(it is almost to the bottom). RC Meetings is getting flagged as a third party app. When you check that box and hit Save, it will instantly update and your users can now login:) Make sure to update all the active roles in your system!!
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Matt Mikolajczyk

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Posted 2 years ago

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Harrison

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Thank you! This saved me a lot of time/calling the help desk.
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JSK

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Thanks!  Solved our issue in 1 minute.