Longer Time before RC site logs me out -

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  • Updated 5 years ago

This conversation has been merged. Please reference the main conversation: I would like to have the 15 minute time out extended.

I used to be able to stay logged in all day - I log on first thing in the am and log out when I'm done for the day as I use the fax feature from the site, I monitor calls and messages from the site.  Since 10/2/14 the site is logging me out quickly - so I spend all my time logging back in.  would like to be able to adjust it myself 
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Cheryl Pelletier

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Posted 5 years ago

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RC-Installer, Champion

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Use the call controller.  It will stay logged in and you could do all of these things.


Certified Ring Central installer
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Terry Adelman

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I totally agree.  We have used that website for years and just this week it started this 15 minute inactivity thing and is really annoying to be putting in our password (had to change that awhile back to make it harder to type that in too!) multiple times all day.  We need a way to extend this time period...we use salesforce.com and that's an even larger company and more critical information and they don't have this 15 minute deal. Their's is more like 1-2 hours.  Please let us change or turn off.

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