Looking for a truly portable wireless headset for RC for Mac and the Android app

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Hello everyone,

We are new to RC and so far it seems to fit our needs well. We have three users - two are in the office most of the time and the third (myself) is out and about. The other two users have Polycom desk phones, I elected to stick with the softphone. I'm running RingCentral for Mac 
Release: 8.3.6.24042 on macOS Sierra. I also make frequent use of the RingCentral for Android app on my Samsung Galaxy S7 Edge.

For my needs, I would really like to find the perfect wireless headset. I have pretty severe ADHD and tend to move around a lot while I'm on phone calls (especially conference calls or online meetings.) I have a set of Jabra Rox wireless earbuds that don't seem to really work with RC. My in-depth research (seriously, I've spent DAYS looking at this stuff) shows me that Plantronics is the recommended headset manufacturer of choice - that's great, I love Plantronics headsets. I used a Savi W740 at my previous job and really loved it, but that's not a good solution since I'm not at my desk most of the time. I saw that the Voyager Legend UC was probably going to be my best bet, so I started shopping. When I did, I saw that the Legend UC is actually an older model and the replacement model is the Voyager 5200. Of course, if I'm buying a headset that's over $100, I'd like the newest model :) My question is this: does the Voyager 5200 have full integration with the RC desktop application like the Voyager Legend does? I can't seem to find that answer here on the forums and it's not on the "official" list provided by RC support. 

I'm really looking for a headset that goes with me anywhere - that I can throw in my backpack and use with RC on my MacBook. Any thoughts about this?
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Jason Hickey

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Posted 2 years ago

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Nam Friddle

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Just installed a bunch of Plantronics Savi W720-Ms and the clients love them. Use it with your deskphone w/EHS, via Bluetooth or via USB Mac/PC connectivity. Most have actually pairing their computers and using the softphone. As you see, they cover your bases.
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Jason Hickey

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The Savi line misses one requirement - they're not exactly something you can throw in a backpack and pull out anywhere. If I didn't have the "truly portable" requirement I'd pick up another Savi W740 in a heartbeat.
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Mike, Official Rep

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Sorry the  Voyager 5200 is not a tested/supported model, but there's probably a good chance it will work. If anyone has tried it first hand please chime in and share your experience. 
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Jason Hickey

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Thank you Mike - this was the answer that I expected. I'll probably just go ahead and pick it up on Amazon and if it doesn't work I'll return it. I might be the one reporting back to this thread :)