With the Feature update that happened on November 30th, we lost the ability to flip calls while the phone was ringing the recipient. The use case is if I start a call from my RC for Windows software, I can flip to my mobile because want to leave my desk/office area.
I'm a bit confused. I'm on the 9.3.2 version of the softphone and was able to Flip a call from the softphone to my cell phone. Could you tell me what steps you are taking on the softphone to Flip a call? Where are you flipping it to?