To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request:
Account type (U.S., Canada, UK, AT&T, Telus, BT)
A brief description of the business
Manufacturer, Supplier and Service Provider.
A high level description of the product or feature being requested
We would like to request to have new extensions to have their voicemails received default to .wav instead of MP3 file types.
A typical use case scenario explaining how your business would use the feature
We add multiple extensions to our sites and is currently expanding. So we would add more extensions in the future and we mostly need those voicemails in .wav files for review. Currently, we have to request your support team to do it for us on your back end.
We would like to have a feature that we can either, do it on our end or have it default for new extensions to be .wav files.
Benefit of such feature
Lessen our time in trying to reach you guys to do it for us. Easier to review the voicemails on our end.
Include any related case number if applicable
Number of Users and/or Digital Lines
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