Manage Speed Dial to external numbers on the RC website

  • 0
  • 2
  • Idea
  • Updated 2 years ago
We have a lot of locations that are still on older phone systems or even pilots that don't have desk phones and just use their cell phone that need to be called with an ext to their external number.

We aren't working with 1800 numbers, but a lot of local numbers.  Being able to manage this through the RC site and being able to display this on their phone home screen is very important.
Photo of Jonathan David Santoya

Jonathan David Santoya

  • 80 Points 75 badge 2x thumb
  • frustrated

Posted 2 years ago

  • 0
  • 2
Photo of Taylor


  • 2,362 Points 2k badge 2x thumb
You can just set these up as extensions in the admin portal and add them to the screens via presence. Easy. I have done it several times. It you have a whole bundle of these I'd recommend setting them at a far-off location in your system (if you normally use Ext 150-250, set these at 800-900) so it will be easier to delete them later on when/if you move them to RC. Just a suggestion.