Manual Configuration of RC on Polycom Trio 8800 Line 2

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I want to Manually configure ringcentral on Line 2 of polycom trio 8800, 

am getting the below error, can anyone help me achieve this.. 

thanks





000503.736|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type


000503.737|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type

000503.749|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type

000503.749|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type

000505.736|dns  |4|00|doDnsLookupForList(A): hostname (sip30.ringcentral.com:) is invalid

000505.736|sip  |4|00|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'sip30.ringcentral.com:' found no records

000505.736|sip  |4|00|Registration failed User: 442038741987, Error Code:480 Temporarily not available

000505.958|dns  |4|00|doDnsLookupForList(A): hostname (sip30.ringcentral.com:) is invalid

000505.958|sip  |4|00|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'sip30.ringcentral.com:' found no records

000507.848|dns  |4|00|doDnsLookupForList(A): hostname (sip30.ringcentral.com:) is invalid

000507.848|sip  |4|00|doDnsListLookup(udp): doDnsSrvLookupForARecordList 'sip30.ringcentral.com:' found no records

000507.888|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type

000507.888|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type



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randhir ek

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Posted 1 month ago

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Saadet, Employee

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Hey randhir, 

Right now we don't support adding to the second line for this device :/ 
Photo of randhir ek

randhir ek

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Thanks Saadet for your reply.


Is there any other Ringcentral supported phone model, which support registering multiple sip accounts simultaneously ? 


Regards-

Randhir



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Saadet, Employee

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I believe there are but I'm not sure which ones. Our Tech Support team should have that information :)