meeting status does not change

  • 0
  • 1
  • Question
  • Updated 3 months ago
I have 2 users that when they initiate a RingCentral meeting from a link within their calendar their status does not change to busy. If they join a meeting they will show as busy or initiate/host and put in their participant id they will show as busy. All my other users can host and their status changes regardless. Any suggestions?
Photo of Erik Vlach

Erik Vlach

  • 252 Points 250 badge 2x thumb

Posted 3 months ago

  • 0
  • 1
Photo of Jenn

Jenn, Official Rep

  • 2,208 Points 2k badge 2x thumb
Hello Erik,

I would suggest creating a case for us to check the settings for you.