Meetings Invite - default number - should be local number

  • 0
  • 2
  • Idea
  • Updated 6 months ago
When sending RingCentral meetings invites the default number should be the local number based on the company/users local settings. 

We are in Canada and Toronto based. The number that shows up as a default are Montreal and Calgary - it is confusing why Toronto would not be the default for Canada or at least the default would be based on the users primary location. 
Photo of Marc Bardwell

Marc Bardwell

  • 218 Points 100 badge 2x thumb

Posted 6 months ago

  • 0
  • 2
Photo of Mike Gustavson

Mike Gustavson

  • 1,240 Points 1k badge 2x thumb
You can change that on a per-user level (each user has their own default).

Go to the user list, and under the user choose 'Phones & Numbers' - then hit 'Change' under the conference number:


Photo of Marc Bardwell

Marc Bardwell

  • 218 Points 100 badge 2x thumb
Yes - I have already done that. 

From the app - when you send an invitation this is the default (note Montreal and Calgary are default for one tap):

You are invited to a RingCentral meeting now. 
Join from PC, Mac, iOS or Android: https://meetings.ringcentral.com/j/6479779650 

Or iPhone one-tap (CA Toll):  
+1(438)7947820,,XXXXXXXXXX# Montreal, QC or +1(587)3164436,,XXXXXXXXXX# Calgary, AB

Or Telephone:
    Dial:
    +1 (438) 794 7820 Montreal, QC(CA Toll)
    +1 (587) 316 4436 Calgary, AB(CA Toll)
    +1 (604) 259 2561 Vancouver, BC(CA Toll)
    +1 (613) 699 2642 Ottawa, ON(CA Toll)
    +1 (647) 494 4053 Toronto, ON(CA Toll)
    +1 (780) 666 9719 Edmonton, AB(CA Toll)
    +1 (773) 231 9226 (US Toll)
    Meeting ID: XXX XXX XXXX
    International numbers available: https://meetings.ringcentral.com/teleconference


Photo of Mike Gustavson

Mike Gustavson

  • 1,240 Points 1k badge 2x thumb
Ahhh sorry - I was thinking conference numbers not meetings.

Funny though - I'm in Vancouver, and the numbers that usually show up for me by default there are Toronto and Edmonton. Although it seems random, as occasionally it will choose Vancouver.

No idea how to control that...