Messages: Access Restrictions

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  • Updated 3 years ago
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An option that would limit specific users from deleting messages from their own extension except the main super admin. This is similar to a "view only" access for specific users. We need this to preserve historical data and for tracking purposes.
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Posted 3 years ago

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Andrew, Champion

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You can do this with roles.  
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Cecile Glassy, Champion

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We use custom roles for users but there is no "read-only" feature in the ROLES configuration available for Messages.   There is that feature for LOGS but not messages specifically. We would use this feature if it were offered by Ring Central.