Missed call badge not clearing on App

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  • Updated 3 months ago
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Everytime I open the RingCentral App on my Windows 10 computer, it shows the missed calls for the last few days. I cannot get them to clear no matter what I do. Does anyone have suggestions or have the same issue?? I used to just click the missed tab and then any other tab and the badge would disappear. Now it does not. Its very distracting because I keep having to check and see if they are really new missed calls or the same old ones.
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Receiving Department

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Posted 4 months ago

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Saadet - Community Support, Official Rep

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Official Response
Hi Receiving Department,

That's odd. Please open a case so we can get the debug logs and investigate.