Missed calls during office hours

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I'm trying to work out the easiest way to view missed calls during office hours. At present, I get the stats from historical reports and select the required day, but this includes calls received out of office hours. I can download a 'detailed' report and filter using Excel, but it is very time consuming. Any ideas?
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Gary Aldred

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Posted 8 months ago

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Saadet - Community Support, Official Rep

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Hey Gary, I'm not aware of anything in Historical Reports that will display that info

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