Missing Call Log Fields in Zapier Sample Data

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1. Account type: Canadian
2: Description of business: Real estate service provider
3: Trying to accomplish a simple task. Log call data into a google sheet via Zapier, which works currently but is missing fields displayed in the analytics portal under call logs and in the api. The missing field we require in this case is "result." The Zap works as such, when a new call ends, add new row with set fields in sheets using RC data.
4: We want to use this feature to essentially create our own analytics database/reports from all of our users into one spot. We use several platforms and want to consolidate the data to determine trends ect. Without result data I cannot determine whether a lead picked up the phone or not. What is the point in being able to pull data from RC into sheets currently without all the information?
5. As of right now I find the RC-Google Sheets integration to be useless without this information.
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Ramin Atta

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Posted 3 months ago

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