missing messages

  • 0
  • 1
  • Idea
  • Updated 1 month ago
Missing text messages when upgrading to new RC app.
Photo of Cedrick Monteiro

Cedrick Monteiro

  • 120 Points 100 badge 2x thumb

Posted 2 months ago

  • 0
  • 1
Photo of Mary Rose

Mary Rose, Official Rep

  • 5,090 Points 5k badge 2x thumb
Hello Cedrick,

Please coordinate this issue with Technical Support. All messages from previous app should synced to the new one.

Photo of Becky - Community Support

Becky - Community Support, Official Rep

  • 4,690 Points 4k badge 2x thumb
Cedrick, did you look under the phone tab?
That's where text messages live now. 
Maybe take a peek there before contacting Support.