Mobile app background refresh so message alerts are synced with the desktop phone.

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  • Updated 1 month ago
I would like to see the mobile app background refresh so that message status is synced with the desktop phone.  Currently when a message is left on my desktop phone a badge app icon appears on the mobile app.  If I listen and delete the message on the desktop phone the badge app icon does not go away until I open the app on my phone.  There should be a way that the app refreshes in the background so that message status is synced between the desktop phone and the mobile app. 
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Mike Slattery

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Posted 2 months ago

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Saadet - Community Moderator, Official Rep

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Hey Mike, are you using an iPhone or an Android?
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Mike Slattery

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iPhone
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Saadet - Community Moderator, Official Rep

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Thanks, Mike. Our Product Team is aware of a few badge-related delays going on. They're working on fixing them :)