Mobile App: voicemail issues after update

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Can download the older version of Ring Central Mobile App?  Old voicemails are still there? They download eventually, but that is after several hours or half a day.
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Jonnel Sunga

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Posted 2 years ago

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Mike, Official Rep

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No, Sorry.  Only the most recent version is available and can only be downloaded through the Google Play, or iTunes store. 


  

Is there a reason you are looking for an older version.  The mobile app is almost always upgraded in conjunction with the Desktop App so that most functions are the same.  If you are having a problem with the app, please let us know. 

Mike 
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Gregory Jackson

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Is RingCenteral going to fix the issue with retriving voice mail from iphone.  The new update will not load voice message.
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Kim, Alum

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I am not experiencing that issue on my iPhone.  Have you tried doing a hard reboot? 
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Bruce Cai, Product Manager

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Hi Gregory

Did it happen for the new voicemails or all of them?
Can you please send us a log from the app via "My Profile" - "About" - "Send Email Feedback"?

Thank you.
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Gregory Jackson

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I did hard reboot and also reset all network settings and it made no difference.

The old voice mails are still there.  Just the more recent ones after the last update.  They download eventually, but that is after several hours or half a day.
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Gregory Jackson

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I sent a log per your request.

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