Mobile App Conference Call Feature Removed

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  • Updated 2 years ago
Merged

This conversation has been merged. Please reference the main conversation: RC Phone Mobile App: 3-way calling

The new version of the mobile android app no longer has the conference button. Why was that taken away and how are you supposed to conference  in another caller using the mobile app?
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Paul Remillard

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Posted 2 years ago

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Saadet, Employee

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Hi Paul,

Do you have a screen shot of this? The conferencing capability is still available, it's located in the top right-hand corner (the 3 dots).
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Paul Remillard

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What I am referring to is if I am currently on a call and I want to ad another person to the conversation I don't have the option to conference in another person.
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J.B. Ferguson, Champion

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Paul,

The conference call button you are referring to was to activate the Audio Conference Call functionality from the mobile app, as Saadet has referred to. It would allow you to start a conference call...not to conference in another person to an ongoing mobile app call. That functionality has never been in the mobile app to my recollection.
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Paul Remillard

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How do I put it in as a feature request?

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Saadet, Employee

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Hi Paul, I'm going to merge your thread to an existing Feature Request for 3 - Way Calling on the Mobile App which will count as your vote for the feature :)

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